By using this website you agree to the following terms and conditions.

DELIVERY TIMES Subject to stock availability, we are able to ship the vast majority of items within 2/3 days of the order being placed. However in very rare instances it may take up to 14 working days to receive your order.

If you would like to receive your order by a specific date, please let us know at the time of ordering and we will of course do all we can to get your order out to you in good time. If we are not able to make the required delivery date, we will contact you to discuss available options.

TRACKING YOUR ORDER Once you have logged on, any new orders will show in your account along with their status.

GIFT WRAPPING We hope in time to be able to offer a gift wrap option via the website.We are delighted to do this for you but until this time any gift wrapping requests will need to be made via email or telephone.

DELIVERY CHARGES Wecurrently offer a flat rate shipping with thin the Uk of £4.95. This will be reviewed periodically. Overseas will be more - please contact us for a quote.

RETURNS If an item arrives damaged or is incorrect, please return the item to us in the same condition it was received within 10 days and we will arrange for a complete refund or a replacement. Please enclose a covering note of some sort giving your name, order number if you have it , and what you would like us to do with the item(s) you are returning. Would you like a refund or exchange? If you would like an exchange, please tell us exactly which item(s) you would like. If you need to speak to anyone please call our main Lewes shop on 01273 487969.

For UK orders only, we will refund the return postage for damaged and/or incorrect orders, if you return the package to us using the Royal Mail Post Office and not a courier service.

For UK Exchange orders and some smaller, lightweight overseas orders, we will send out your exchange items with no additional delivery charge.

For all non-UK orders, regrettably we cannot refund any return postage costs.

Please be sure to obtain a 'proof of posting' from the Post Office. We may not be able to to exchange, refund, or replace items that are lost in the post, without a 'proof of posting'.

All claims for non delivery or other queries should be made to us within 21 working days from us receiving your order.

VALUE ADDED TAX Please note that the prices shown are VAT inclusive (At time of writing 15%),

DUTIES AND TAXES Any duties or taxes payable are the sole responsibilty of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the item(s).

PAYMENT We accept Visa, Mastercard, Maestro and Delta. We do not accept cheques.

YOUR PRIVACY Any details and personal information you provide whilst shopping with Wickle will be kept in the strictest confidence. and will at no time be disclosed to other companies or persons outside Wickle unless your order (or parts of your order) are being drop-shipped directly to you by one of our supplying companies.

LEGAL STATEMENT We have taken every reasonable care in ensuring that the reproduction of colours, styles and products are as accurate as the photographic, online and print process will allow and that the descriptions and specifications are accurate. However, slight variations will occur.

Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.